Outsourcing Solutions

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STAR – your ideal outsourcing partner
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STAR is the only provider to offer custom-designed solutions and its own software for the entire information process.
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We help our customers to produce, maintain, manage, translate and ultimately publish their product documentation.
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In the field of targeted global communication, STAR is a single-source supplier of everything from translation services to comprehensive information processing solutions.
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Pre-eminent sector skills and extensive experience make STAR the ideal provider of innovative service solutions for any business looking to outsource its information process, or parts of it, in order to gain more time for its core skills and operations.
 

Individual hosting solutions

Every business has its own success-orientated objectives. Outsourcing decisions are always individual decisions that have to take account of the particular features of the business concerned. Based on that knowledge, STAR provides the full spectrum of services from the hosting of individual applications to total outsourcing. Here are some of the options:
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Complete outsourcing: running the entire information process for the client – know-how and software are retained by STAR, as is the associated trading risk.
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Application hosting: running of parts of the information process. For example, content management is carried out in-house by the client – ideally using GRIPS – while translation and graphics are provided by STAR.
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Managed hosting: the client sets up its own department and manages it on its own account. For example, establishment of an in-house translation department for which STAR supplies, adapts and integrates the software – Transit and STAR James™ for instance – to the client's requirements.
Whichever outsourcing model is chosen, the client can rely absolutely on the services provided and concentrate entirely on its core business.

Business success the priority

The outsourcing of work to a hosting partner has a number of advantages for the client:
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IT resources remain within sensible limits: the client purchases STAR services as required, when the need arises – there is no need to maintain over-extensive IT resources.
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Service management: the client is assured consistently high service quality, reliability and security.
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Dependable expertise: STAR's expert assistance can always be drawn upon whenever required, when there are new software releases, for instance.
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Scalable solutions: if the client's requirements change either partially or completely, STAR can provide customised adaptations to the new situation.
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Cost transparency: the charges for hosting services are clear and identifiable from the outset.

Proficiency throughout

STAR is an outsourcing provider with over 20 years experience in language and information management. STAR's experts produce a comprehensive and custom-designed solution according to the client's precise specifications. In addition to consultation it also includes service such as:
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Software configuration and installation, system support and guaranteed smooth running of the services contracted out to STAR
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Adaptation, testing, integration and maintenance for the processes retained in-house by the client
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